Studio Policies

    • Echo Music Factory — Business Policies


      1. Pricing Summary

      • Sign-Up Fee: $50 one-time fee (required again if a student re-enrolls after leaving)
      • Lessons: $240/month
      • Group Classes: +$80/month (optional)
      • Senior Instructor (10+ years experience): +$50/month
      • Late Payment: +$50 (avoidable)

      2. Scheduling

      • Each student is assigned a recurring “normal lesson time” based on their schedule and availability.
      • Once set, the normal lesson time cannot be changed until the start of the next calendar month.
      • The introductory lesson time slot is usually available to become the student’s regular time.

      3. Teacher Qualifications

      • All instructors provide high-quality lessons.
      • Instructors with 10+ years of experience are available for +$50/month.
      • Instructors with less than 10 years are included at the standard rate.

      4. Makeup Lesson Policies

      • Makeup lessons must take place before the originally scheduled lesson time.
      • Makeup lessons expire at the end of each calendar month.
      • If enrollment ends, all unused makeup lessons expire immediately.
      • Makeup lessons are not guaranteed to be with the student’s normal instructor.
      • Students cannot be owed two makeup lessons at once — if a second is earned before the first is used, the second is forfeited.
      • It is the customer’s responsibility to schedule makeup lessons before expiration.
      • Studio-cancelled lessons (weather, holidays, instructor illness) automatically receive makeup credit; these typically take place at the end of the month.
      • No refunds or transfers for missed lessons or cancellations without 24 hours’ notice.
      • To schedule a makeup lesson, text (713) 281-9469. (The makeup form has been discontinued.)

      5. Group Classes

      • Group classes cannot be rescheduled or made up — no refunds or makeups.
      • Students who disrupt the learning of others may be removed from the group (behavioral or skill-level reasons).
      • Joining a group is a commitment to the full project (typically a show). A student quitting can derail the entire group.
      • Group class fees are charged up front: $80/month × ~4 months = $320 per project (~3 projects/year).

      6. Cancellation / Dis-Enrollment

      • 30-Day Notice Required to discontinue enrollment.
      • Lessons will be charged for the full 30 days following notice, regardless of attendance.

      7. Discounts & Additional Fees

      • Family Discount: $30 off per student per month when two or more family members share the same invoice.
      • Off-Peak Discount: $50/month off for lessons scheduled during 3–5 PM or after 8 PM (by request only).
      • Specialty Lesson Fee: Additional charges may apply for requests far outside the normal repertoire or requiring extensive prep.

      8. Planned Closures

      • Closed every Friday, Saturday, and Sunday.
      • Closed for select holidays (not all) — email echomusicfactory@gmail.com to confirm.
      • Closed when FBISD is closed.
      • Closed on the 5th occurrence of any weekday in a calendar month.
      • Any missed normally-scheduled lesson due to a closure automatically earns a makeup lesson.

      9. Photo & Video Policy

      • Echo Music Factory may photograph or record any part of a student’s lesson for any reason.
      • All media is the property of Echo Music Factory and may be used for advertising, homework relay, or any other purpose.

      10. Communication Policy

      • All communication should go through text at (713) 281-9469 or via the appropriate forms.
      • Please text — do not email.
      • Business matters (billing, enrollment changes, makeup scheduling) cannot be effectively handled in person or by phone call.